All the cna’s are very kind and helpful. I also appreciate the physical therapists my mom sees.

The Staff here is committed to making Grampa Toms visit safe and comfortable. Thank you so much for your efforts.. H

Can’t reach the administrator regarding my wife’s care. Case manager won’t respond to my wife’s request to see her. I’m in ill health and can’t go down there at the moment. Administrator voice mail is always full. Guess they don’t check their voice mail. Consider this before admitting a loved one here.

Thank you so very much all of you at Crystal Ridge for everything you did for my husband, after his hip surgery.

Every morning my wife calls me regarding problems getting her pain meds and muscle relaxers. I spoke with her doctor about this and he said he told the nurses but they don’t follow up. This is a daily occurrence. Other staff is nice and helpful. Some of the nursing staff get ruffled feathers when we try to resolve the problem.

I spent 8 months here, everyone in this facility treated me with respect at the highest level. I have a lot of good memories here with Crystal Ridge and I would come back in a minute!

I got physically assaulted by a male staff member who works here and they will not fire him or hold him accountable because his wife has a higher authority than he does. He hit my face multiple times, leaving me with a bloody nose. He also slammed my car door on me multiple times , with zero violence on my end. Completely immature and unprofessional. Violent people shouldn’t be working at a care center with at-risk individuals. The ladies working at the front desk are angels , however, and are very pleasant to interact with.

I recently toured Crystal Ridge Care Center, and I was so impressed! The facility is beautiful, clean, and welcoming — the new landscaping looks absolutely lovely. Bridget was amazing during the tour — so friendly, knowledgeable, and made me feel completely at ease. You can tell she really cares about the residents and the community. Highly recommend checking this place out!

Crystal Ridge provides excellent care! The staff is incredibly professional and caring, and Bridget went above and beyond to make sure everything was perfect. Her attention to detail and warm personality made a huge difference. I highly recommend Crystal Ridge to anyone looking for outstanding service and genuine care. Five stars all the way!

Everyone was pleasantly helpfull , I was treated with kindness and respect

I was a patient, unfortunately, at this terrible, horrible, understaffed institution. I knew how awful was because I had been a patient twice at Golden Empire which was Great! …at Crystal Ridge I couldn’t even get water to drink..after a complaint to obudsman (sp) after I was discharged…my friend who was admitted months after I left had water bottles for each patient…from my complaint. Don’t be fooled with a tour to get you to sign your elder loved ones in this dreadful place. This was just 1 of the horrible conditions. When I was being discharged to go tryo Golden Empire they Made me sign for services I NEVER RECEIVED to get paid more from Medicare and my secondary like Physical Therapy and Laundry! I NEVER SAW A PT AND MY SHEETS WERE NEVER CHANGED AND NEITHER WAS MY GOWN!! I ALSO NEVER SAW DR GILL ONLY HIS NP When I refused to sign they said they would come back tomorrow to see if I changed my mind…This is a corrupt

Staff was informative and friendly

I had the pleasure of touring Crystal Ridge with Bridget. She was amazing, answered all my questions and made me feel tight at home. All of the staff were very welcoming and the patients all seemed happy and well taken care of.

So far so good! I’ve been here not even a week and I honestly enjoy it way more than being in a hospital.

Staff is caring and compassionate, everyone professional and friendly

Great facility. Staff is very helpful and friendly!

This is very nice care home with a friendly, professional staff. I have visited two different people who were receiving care there and have been consistently impressed.

There are definitely cleaner facilities. It smells like feces as soon as the door to patients opens.

Caring staff and they have been working hard n the food menu. It is noticeable. The only issue is having to source transportation from Sacramento .

Everyone is friendly and helpful! Taking very good care of Kathleen!! Take care, Joe Fernandez

Crystal Ridge Care Center is doing a wonderful service for our family. The office staff is helpful and friendly. They will give you the information you need to understand how the system works, why they are that way. The care giving staff is friendly and helpful. In addition to their job, they are affectionate with the residents. The meals are well planned & executed in a nice environment. Activities are planned for every level of ability. I recommend Crystal Ridge Care Center for the ones you wish that you were able to care for and had the skill set to do so.

I have been there several times. And staff have been great and seem to care lot. And show much love for my sister in law and patients. They do great awesome job . Except for this issue. And is more of a administrative mot the care givers . I have been calling over snd over day after day to check on loved one. And no one answer the phone. It’s been 5 days in a row and that’s not right. And just tried again 7 th time today alone. So do need to call Sherriffs to go by and check on patients. If emergency an need to contact patients or life or death ? There should alway be someone to answer phone day night anytime!